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NEED CUSTOMER SUPPORT? 
WE'RE READY TO HELP

As a valued Fibernet Direct customer,  your questions and requests are our top priority. Please use the inquiry form below and our support team will respond back to you quickly.

Or reach us by phone instead: 
Your customer support team is ready to answer your call promptly Monday through Friday, from 8:00 a.m. through 6:00 p.m. Eastern Time.

Experiencing network-related issues right now?
Call our Network Operations Center at 1-866-553-4237 (option 1) and speak with an engineer or support specialist. We are standing by 24/7/365.

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Fibernet Direct does not service home-based businesses.

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