FPL FiberNet Customer Care and Support
Contact FPL FiberNet, a leading provider of fiber-optic solutions, to discuss what FPL FiberNet can do for you. Customer satisfaction is a top priority and FPL FiberNet is committed to providing exceptional customer service. You can trust FPL FiberNet to always be there to meet your needs!
Online Forms and Resources
E-mail address: fplfn_customercare@fpl.com
You may also call our Customer Support organizations Monday through Friday from 8 a.m. to 5 p.m. EST (unless noted otherwise).
| Sales and Customer Care: |
1-866-STRANDS – 1-866-787-2637 |
| E-mail Address: |
fplfn_customercare@fpl.com |
| Fax for Service Orders: |
1-888-835-9170 |
| Billing: |
305-552-2316 |
| Report Trouble/Outage: |
1-866-553-4237 (24 hours/7 days a week) |
Provisioning
Circuit testers are available Monday through Friday from 8 a.m. to 5 p.m. EST to assist with end-to-end testing or service turn-up.
Testing Department: 1-866-553-4237, Option 2 After-hours Testing: 1-866-553-4237, Option 1
For broadband services, please call to schedule testing one business day in advance. |