WE PRIDE OURSELVES ON EXCEEDING OUR CUSTOMERS' EXPECTATIONS AND CONTINUOUSLY STRIVE TO GO ABOVE AND BEYOND EVERY DAY
NORTH AMERICAN BUSINESS CONNECTIVITY SERVICE PROVIDER EXCELLENCE AWARDS
These awards are based on more than 3,400 individual ratings of service providers by enterprise business customers. ATLANTIC-ACM is a leading provider of strategic research and consulting services and conducts one of the industry's most respected customer surveys.
Fibernet Direct was ranked number one in five categories:
- Network Performance
- Service Delivery
- Customer Service
- Sales Representatives
2016 NORTH AMERICAN BUSINESS CONNECTIVITY SERVICE PROVIDER EXCELLENCE AWARDS RESULTS
METRO WHOLESALE SERVICE PROVIDER AWARDS: SEVEN YEARS OF ACHIEVEMENT
In 2015 Fibernet Direct received four ATLANTIC-ACM Metro Wholesale Service Provider Excellence Awards. Metro wholesale buyers rated Fibernet Direct number one among service providers in Network Performance, Service Delivery, Customer Service and Brand.
This marks the seventh year that Fibernet Direct has been awarded best-in-class in Service Delivery, nationally, among incumbent and competitive local exchange companies. Service Delivery is scored based on Fibernet Direct’s ability to meet customer expectations in the installation of service as well as timeliness and responsiveness.
The Metro Wholesale Service Provider Excellence Awards are based on data derived from over 1,700 individual ratings of metro service providers by wholesale customers.